Frequently Asked Questions

Common questions about A1PHA and our Android applications.

Are A1PHA apps free?

Yes. All A1PHA applications are completely free to download and use. There are no in-app purchases, subscriptions, or hidden charges.

Do your apps collect my personal data?

No. Our apps are designed with privacy as a core principle. All data processing happens locally on your device. We do not collect, store, or share any personal information. Read our Privacy Policy for details.

Which Android version do I need?

Our apps support Android 5.0 (Lollipop) and above, covering over 95% of active Android devices. Each app's Google Play listing shows the specific minimum requirements.

How do I report a bug or suggest a feature?

Email us at support@mediamarketing.pk. We actively read all user feedback and regularly release updates to improve our apps based on your suggestions.

Does Pak Sim Owner Details show the real name or CNIC of a caller?

No. This app only displays general and publicly available network information such as the mobile carrier (Jazz, Zong, Telenor, Ufone) and general location area. It does not access any government database, provide personal identification, or show CNIC information.

Is 8171 CNIC Info an official government app?

No. "8171 CNIC Info (Unofficial)" is an educational guide only. It helps users understand the BISP 8171 system but is not affiliated with any government agency. It does not perform eligibility verification or provide payment status.

Does Alpha DNS Changer require root?

No. Alpha DNS Changer works without root access on both WiFi and mobile data connections. It uses Android's built-in VPN service to change DNS servers safely.

Do the apps work offline?

Most of our apps work fully offline. All Network Packages Pakistan and Bubble Level require no internet. Apps like Pak Sim Owner Details and DNS Changer need internet for their core functionality. Check each app's description for details.

How often are apps updated?

We update our apps regularly. Network package information is updated whenever new offers are released. Bug fixes and improvements are rolled out as needed. Check each app's Google Play page for the latest version.

Can I request a new app or feature?

Absolutely. We're always looking for ideas. Send your suggestion to support@mediamarketing.pk and we'll consider it for a future update or new app release.